Privacy Policy

A Legal Disclaimer

This Privacy Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to private-sector organizations across Canada. Nothing in this Policy is legal advice. You are responsible for ensuring compliance with Canadian privacy legislation relevant to your business.

Privacy Policy - The Basics

This Privacy Policy explains how we collect, use, disclose, and protect the personal information of individuals in Canada.

Personal information means any information about an identifiable individual, such as name, email, address, payment details, or IP address.

We are committed to protecting your privacy and using your information only for the purposes described in this Policy.

Information We Collect

We may collect the following types of personal information:

Contact details (name, email, phone number, address)
Payment and billing information
Account information (login credentials, preferences)
Technical data (IP address, browser type, cookies, analytics)
Other information you choose to provide

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our services
To process transactions and deliver products or services
To respond to inquiries and provide customer support
To send updates, promotions, or marketing (with consent)
To improve our website and services
To meet legal and regulatory requirements

Sharing of Information

We do not sell your personal information. We may share it only:

With service providers (e.g., payment processors, hosting services)
If required by law or legal authorities
In connection with a merger, acquisition, or business transfer
With your explicit consent

Data Storage and Cross-Border Transfers

Your information may be stored in Canada or transferred outside of Canada (e.g., to cloud providers in the United States). If transferred, it will remain subject to PIPEDA protections, but may be accessible to foreign authorities under their laws.

Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

Access your personal information held by us
Request corrections to inaccurate information
Withdraw your consent to data collection or marketing at any time
File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights are violated

Security Measures

We use appropriate safeguards to protect your personal information, including encryption, secure servers, and access controls. While we take steps to protect your data, no system is completely secure.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law.